Communications With The Tenant

One of the most critical services that any property management professional in Atrium Condo performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Atrium Condo often ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to overrule our work.