Communications With The Tenant

One of the most critical duties that any property manager in Windsor_est performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the renter.

Renters in Windsor_est may ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.