Communications With The Tenant

One of the important services that any property management professional in Virginia Hills performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the tenant.

Renters in Virginia Hills typically ask to change lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to give into a request that is counter to the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.