Communications With The Tenant

Managing interactions with a tenant in Virginia Hills

One of the most critical services that a property manager in Virginia Hills performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Virginia Hills may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.


We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.