Communications With The Tenant

One of the most important services that a property manager in Vernon Heights performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Vernon Heights may ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.