Communications With The Tenant

One of the primary services that a property management professional in The Preston performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in The Preston typically ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can catch an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.