Communications With The Tenant

Handling interactions with a tenant in Skyview_park

One of the most critical duties that your property manager in Skyview_park performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for property owners: never share your contact information with the tenant.

Tenants in Skyview_park typically ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.