Communications With The Tenant

One of the important services that any property management professional in Rosemont performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the renter.

Renters in Rosemont often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to give into a request that is against the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal every question to the property owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.