Communications With The Tenant

One of the primary duties that a property management expert in Riverside performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Riverside typically ask to change rules, or make other special requests. The property management professional knows the rules and knows why the rules exist. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.