Communications With The Tenant

One of the important services that a property management professional in Olympus_incl performs is providing a level of separation between the renter and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Renters in Olympus_incl typically ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of ignorance causing the owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.