Communications With The Tenant

One of the important duties that any property management professional in Old_town performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Tenants in Old_town often ask to break lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions exist. A tenant can catch an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.