Communications With The Tenant

One of the most important duties that your property manager in Northampton_place performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Renters in Northampton_place often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of weakness causing the owner to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to second-guess our work.