Communications With The Tenant

One of the most important duties that any property management expert in Marlan Heights performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Marlan Heights will often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.