Communications With The Tenant

One of the primary services that any property manager in Manors_at_stonegate performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Tenants in Manors_at_stonegate will often ask to change rules, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can catch an uniformed owner at a moment of ignorance causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.