Communications With The Tenant

One of the most critical duties that any property manager in Indian_spring performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Indian_spring often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take every question to the landlord, which cost the rental investor time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.