Communications With The Tenant

One of the most critical duties that a property manager in Fairfield performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Fairfield often ask to break rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.