Communications With The Tenant

One of the most important duties that a property management expert in Beacon Hill performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Beacon Hill typically ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the renter is going to ask the property owner to second-guess our work.