Communications With The Tenant

One of the important duties that any property management expert in The Preston performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in The Preston often ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to second-guess our work.