Communications With The Tenant

One of the most important services that your property manager in Skywood performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the renter.

Renters in Skywood may ask to break rules, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.