Communications With The Tenant

One of the important services that a property management professional in Happy Creek performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Happy Creek will often ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.