Communications With The Tenant

One of the primary duties that any property management expert in Dismal Hollow performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Dismal Hollow will often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the rental investor to give into a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to overrule our work.