Communications With The Tenant

One of the primary duties that your property management professional in Bentonville performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Tenants in Bentonville may ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of ignorance causing the landlord to grant a request that is against the landlord's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.