Communications With The Tenant

One of the important services that any property manager in Shen River Lakes performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Shen River Lakes often ask to break lease provisions, or ask for other special requests. The property management expert knows the lease and knows why the rules are there. A renter can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.