Communications With The Tenant

One of the primary services that any property management professional in Lamma performs is providing a level of separation between the renter and the property owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Lamma will often ask to break lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.