Communications With The Tenant

One of the most critical duties that a property manager in Bergton performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Bergton may ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the owner, which cost the rental investor time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.