Communications With The Tenant

One of the most important services that a property manager in Westridge performs is providing a level of separation between the tenant and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Westridge will often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.