Communications With The Tenant

One of the primary duties that your property management expert in Coventry_glen performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the tenant.

Tenants in Coventry_glen may ask to change rules, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is against the rental investor's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.