Communications With The Tenant

One of the most important duties that any property manager in Southlake At Montclair performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Renters in Southlake At Montclair may ask to bend rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the landlord to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.