Communications With The Tenant

One of the most important services that a property management professional in Thunder Oak performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Tenants in Thunder Oak may ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed rental investor at a moment of weakness causing the property owner to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.