Communications With The Tenant

One of the most critical duties that any property manager in Potomac Shores performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the tenant.

Renters in Potomac Shores will often ask to change rules, or ask for other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the renter is going to ask the rental investor to overrule our work.