Communications With The Tenant

One of the most critical services that any property manager in Brittany performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Brittany will often ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.