Communications With The Tenant

One of the important services that your property manager in Olde South Estates performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the tenant.

Renters in Olde South Estates may ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed rental investor at a moment of ignorance causing the owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to second-guess our work.