Communications With The Tenant

One of the important services that a property manager in Braemar performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Braemar typically ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the lease provisions are there. A renter can catch an uniformed rental investor at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.