Communications With The Tenant

One of the most important duties that a property management professional in Town Of Shenandoah performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in Town Of Shenandoah typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.