Communications With The Tenant

One of the primary duties that your property manager in Shenandoah Forest performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Shenandoah Forest will often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed rental investor at a moment of weakness causing the owner to give into a request that is against the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to second-guess our work.