Communications With The Tenant

One of the most important services that any property manager in Rolling Oaks performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to deny any direct contact with the tenant. Important advice for landlords: never share your contact information with the tenant.

Renters in Rolling Oaks may ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.