Communications With The Tenant

One of the important services that any property management professional in Blackburn performs is providing a level of separation between the renter and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Tenants in Blackburn may ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions exist. A renter can ambush an uniformed owner at a moment of ignorance causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.