Communications With The Tenant

One of the primary duties that a property manager in Outlook Condominiums performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Outlook Condominiums will often ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A renter can catch an uniformed owner at a moment of ignorance causing the rental investor to grant a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to second-guess our work.