Communications With The Tenant

One of the most critical duties that your property management professional in Brandy Station performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Renters in Brandy Station typically ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of ignorance causing the landlord to grant a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal all matters to the landlord, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.