Communications With The Tenant

One of the primary services that your property manager in Sunset Heights performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Tenants in Sunset Heights typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.