Communications With The Tenant

One of the important services that your property manager in Stephens City performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the renter.

Renters in Stephens City will often ask to change lease provisions, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with various requests.

 

We're paid to be your defend the owner's interests. It's more difficult to do that job when the tenant is going to ask the landlord to overrule our work.