Communications With The Tenant

One of the primary services that your property management expert in Valley Brook performs is providing a level of separation between the tenant and the landlord. The best practice is for the owner to deny any direct contact with the renter. Important tip for landlords: never share your contact information with the renter.

Renters in Valley Brook typically ask to bend rules, or make other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can ambush an uniformed owner at a moment of ignorance causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to do that job when the tenant is going to ask the rental investor to second-guess our work.