Communications With The Tenant

One of the most important services that a property manager in Tremont Gardens performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Tremont Gardens often ask to change rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is counter to the property owner's own interests.

The consequence of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the property owner to overrule our work.