Communications With The Tenant

One of the most critical duties that any property management professional in St Andrews Square performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important tip for owners: never share your contact information with the renter.

Tenants in St Andrews Square will often ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is against the owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.