Communications With The Tenant

One of the primary services that any property management professional in Southampton Forest performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the tenant.

Renters in Southampton Forest typically ask to change rules, or ask for other special requests. The property management expert knows the rules and knows why the rules are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the owner to grant a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.