Communications With The Tenant

One of the primary duties that a property management professional in Olney Park performs is providing a level of separation between the tenant and the property owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for property owners: never share your contact information with the renter.

Tenants in Olney Park typically ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the rental investor's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will take every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the property owner to overrule our work.