Communications With The Tenant

One of the most important duties that your property management professional in Idylwood Station performs is providing a level of separation between the renter and the landlord. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for rental investors: never share your contact information with the tenant.

Tenants in Idylwood Station typically ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to grant a request that is counter to the property owner's own interests.

The result of giving into what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.