Communications With The Tenant

One of the most critical services that any property manager in Forest Heights performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for landlords: avoid sharing your contact information with the tenant.

Renters in Forest Heights often ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.