Communications With The Tenant

One of the most critical duties that any property management professional in Falls Church performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Falls Church may ask to break lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to achieve that goal when the renter is going to ask the owner to overrule our work.