Communications With The Tenant

One of the most critical duties that a property management professional in Churchill performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the tenant.

Renters in Churchill often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the landlord, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.