Communications With The Tenant

One of the most critical duties that any property management expert in Brooks Square performs is providing a level of separation between the tenant and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Renters in Brooks Square often ask to break rules, or ask for other special requests. The property management expert knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is counter to the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal all matters to the owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's more difficult to do that job when the renter is going to ask the owner to second-guess our work.